Welcome to our Frequently Asked Questions (FAQs) page.
Here you’ll find answers to some of the most commonly asked questions about our products and services.
How do I get my order?
This is an e-delivery, once you place your order, you will get an email with the order full details. If you have any issues with your order, please contact our customer support team for assistance.
When will I get my order ?
your order will be sent to your email address after confirming your payment, if we are online it takes a few minutes otherwise it will take a few hours but not more than 12 hours.
What is your return / refund policy?
Since this is a digital item we don´t accept return once the order is sent. you can download and use the software free trial for 30 days before placing your order. We will refund only if there was an issue with the activation .
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express, and Discover), PayPal, and Apple Pay. For some products, we may offer additional payment options, such as Google Pay or Amazon Pay.
Do you offer international shipping?
this is e-delivery, we offer international shipping to many countries. your order will be sent to your email address.
How can I contact your customer support team?
You can reach our customer support team via email, phone, or live chat. Our support team is available during our regular business hours, Monday through Friday. You can find our contact information on our website.
We hope this FAQ page has been helpful in answering some of your questions. If you have any additional questions or concerns, please don’t hesitate to reach out to our customer support team for assistance.